This policy explains what information WinBuzz Book collects when you use winbuzbook.com or contact us on WhatsApp, how we use it, and the choices you have.
Information We Collect
- Contact details: your name and WhatsApp number, provided when you request an ID.
- Account details: the username of your WinBuzz ID and your transaction history with us (deposits, withdrawals, bonuses).
- Payment references: UPI IDs or bank account details used for deposits and withdrawals. We never see or store card PINs, banking passwords or OTPs.
- Website usage: standard server logs (IP address, pages visited, browser type) used for security and performance.
What We Never Ask For
Our team will never ask for your bank password, card PIN, or a one-time password (OTP) — for anything. If anyone claiming to be WinBuzz Book asks for these, stop the conversation and report it via our contact page.
How We Use Your Information
- To create and manage your WinBuzz ID, process payments and provide support.
- To notify you about bonuses, offers or service updates on WhatsApp (you can opt out any time by messaging STOP).
- To prevent fraud, duplicate accounts and misuse of bonus programs.
Sharing And Retention
We do not sell or rent your personal information. Data is shared only with the exchange platform to the extent needed to operate your account, and with payment rails to process your transactions.
Transaction records are retained while your account is active and for a reasonable period afterwards for dispute resolution. You can request deletion of your data by contacting us; we will delete what we are not required to keep for fraud-prevention purposes.
Cookies And Analytics
The website uses only essential cookies and standard analytics to understand which pages are useful. We do not run third-party ad trackers on this site.
Contact
For privacy questions or data-deletion requests, email support@winbuzzbook.com or message us via the contact page.